Friday, December 29, 2017

I need advice on giving the hotel I work for a breath of fresh air.


I am the Guest Services Manager for a 3 star hotel and business has gone down significantly compared to other hotels in the area. I try to stay competitive with prices. Most hotels are $20-50 higher than us, but they also have more up-to-date rooms and amenities than we do. Our carpeting and furniture are easily 20 years old. We keep it very clean, but the style is still dated.Unfortunately, our corporate office doesn't see updating our hotel as a priority. I would like to try new things to bring in more business, despite not having the latest in hotel furnishings. Other hotels are filling up while we are struggling to meet 50% occupancy.Does anybody have advice on how to do this? I'm open to anything, really. I've tried sending outreach letters to local businesses offering them a pretty low rate for corporate stays as well as offering trades to other hotels for free rooms. It just doesn't seem to be working.Thanks via /r/business http://ift.tt/2CcRlWT

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